These are the conditions under which Fiesta Holidays Pty Ltd contracts to provide services. Please read them carefully, particularly with regard to exclusion clauses.
Inclusions vary by product however generally include:-
* Return transfers.
* Accommodation in hotels or cruise vessels as mentioned, or of a similar standard.
* Breakfasts and other meals only where specifically mentioned
* Activities and/or sightseeing as stated
* Service charges, government taxes and porterage of 1 piece of baggage per person
* Airfares only where stated
Porterage of more than 1 piece of bagagge per person, or carriage of excess baggage; airport taxes or visa fees; expenses of an individual nature; or individual gratuities.
DEPOSIT AND FINAL PAYMENT
Deposits and payment deadlines vary by product and will be as stated at time of booking. Refer to our brochures for deposits and final payments:-
For requests within 30 days, you will be required to lodge $100.00 per person with your Booking Agent, this sum being a non-refundable deposit. Full payment must be received by us within 2 days of confirmation.
Any amendment of departure date or service may incur an amendment fee of $30.00 per file.
These vary by product with cruise lines having specific, individual cancellation conditions as will be advised. Elsewhere refer to the conditions in our brochures
It is recommend that you insure against loss of deposit and/or cancellation fees. Your Travel Agent will provide suitable policies at time of booking.
No refund will be considered in respect of accommodation, meals, activities or sightseeing not utilised. Any refund for cancelled flight coupons will be dependant on applicable airline regulations.
All costs quoted are subject to increase without notice.
Fiesta Holidays warrants that any "problem" brought to its attention will be acknowledged within 24 hours of receipt and that everything will be done to obtain speedy answers from relevant parties.
Fiesta Holidays (A.C.N. 101 539 600) and its associated agents acts as agents only in respect of services provided and disclaims any and all liability for property loss or damage and also injury including death sustained to any person, arising out of, or whilst engaged on any arrangement, whether the loss or injury described above occurs as a result of the breach of the contractual obligations of Fiesta Holidays, its servants, employees or agents or otherwise. Without limiting the generality of this clause it is specifically intended that this clause shall apply to any loss or injury described above which may be sustained on account of or arising out of or whilst engaged on any arrangement whether due to ownership, maintenance, use, operation or control of any automobile, bus, boat, common carrier or otherwise.
Fiesta Holidays in providing the arrangement to customers is acting at all times as the agents of the transportation operators, owners of accommodation and providers of all activities which take place. As such, ITS disclaims any and all responsibility for financial loss suffered by a customer, whether such financial loss is of a business or personal nature, as the result of any misrepresentations made by the agents of Fiesta Holidays or due to any delay in providing or failure to provide any part or all of the arrangement by the agent of Fiesta Holidays. To the extent that any one or more of the provisions herein contained is prohibited by any applicable law including the Trade Practices Act 1974 such provisions and each of them shall to such extent be ineffective without invalidating or modifying the remaining provisions hereof which shall continue in full force and effect as if the provisions so prohibited had not been included herein as from the date hereof.
The transportation Companies or Firms shall be exempt from all liability in respect of any detention, delay, damage, sickness or injury however, and by whomsoever caused and of whatever kind occurring of or to the passenger at any time when the passenger is not on board a carrier or conveyance used or operated by the transportation Companies or Firms.
The passage contract in use by the transportation Companies or Firms shall constitute the sole contract between the transportation Companies or Firms and the purchaser of these arrangements and/or passenger. All tickets, deposit tickets, coupons and orders are furnished and issued in all respects to those terms under which the means of transportation or other services provided thereby are offered or supplied by owners, operators, public carriers, managing agents or agents.